Privacy policy.

Painted Palms Website Terms of Use and Privacy Policy

Terms of Use

1. Agreement to Terms

By accessing and using the Painted Palms website (painted-palms.com), you agree to be bound by these Terms and Conditions of Use and all applicable laws and regulations. If you do not agree to these terms, you are not permitted to access or use this site.
All materials on this website are protected by applicable copyright and trademark laws.

2. Website Use License

We grant you permission to temporarily download one copy of the materials (information or software) from Painted Palms for your personal, non-commercial, and temporary viewing only.

This license does not allow you to:

  • Modify or copy the materials;

  • Use the materials for any commercial purpose or public display;

  • Attempt to decompile or reverse engineer any software contained on the Painted Palms website;

  • Remove any copyright or proprietary notices from the materials;

  • Transfer the materials to another person or "mirror" them on another server.

This license will terminate automatically if you violate any of these restrictions and may be terminated by Painted Palms at any time. Upon termination, you must destroy any downloaded materials in your possession, whether electronic or printed.

3. Disclaimer

All materials on the Painted Palms website are provided “as is.” We make no warranties, either expressed or implied, and hereby disclaim all other warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. We do not guarantee the accuracy, likely results, or reliability of the use of our website materials.

4. Limitations

In no event shall Painted Palms be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising from the use or inability to use the materials on our site, even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow limitations on implied warranties or liability for consequential damages, so these limitations may not apply to you.

5. Updates and Changes

We may update, modify, or remove content on the Painted Palms website at any time without prior notice. While we aim to keep our information accurate and up-to-date, we do not guarantee that any material on our site is complete, current, or error-free.

6. External Links

Painted Palms is not responsible for the content of any third-party sites linked to our website.

Use of any external links is at your own risk, and links do not imply endorsement by Painted Palms.

7. Modifications to Terms

We may revise these Terms of Use at any time without notice. By continuing to use this website, you agree to be bound by the latest version of these Terms and Conditions.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

Privacy Policy

Painted Palms is committed to protecting your privacy and handling your personal information with care and transparency.

This policy outlines how we collect, use, store, and protect your personal data.

1. What Information Do We Collect?

When you visit or interact with our website, we may collect:

  • Information you provide directly, such as your name, email address, billing/shipping address, and payment details when making a purchase or booking an event.

  • Technical data, such as your IP address, browser type, device type, and browsing behavior on our site.

  • Information from cookies and similar technologies (see our Cookie Policy below for details).

2. How Do We Use Your Information?

We collect and use your information for the following purposes:

  • To process transactions and deliver products or services you request;

  • To provide ongoing customer service and support;

  • To communicate with you about your orders, bookings, or inquiries;

  • To send marketing communications (only if you have opted-in);

  • To improve our website, services, and customer experience;

  • To comply with legal obligations.

We will only use your information for the purposes we collected it for unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose.

3. How Do We Store and Protect Your Information?

Your personal data is stored securely and protected against unauthorised access, loss, misuse, or disclosure.

Payment transactions are processed securely via Stripe, a trusted third-party payment processor that is fully compliant with PCI-DSS (Payment Card Industry Data Security Standards).

We do not store or have access to your full payment information (e.g., credit card numbers) on our servers.

We use appropriate technical and organisational measures to protect your personal data at all times.

4. Sharing Your Information

We do not share your personal data with third parties for marketing purposes.

We may share limited information with trusted service providers where necessary for operating our business (e.g., payment processing through Stripe).

We may also disclose your information if required by law or in response to valid legal requests by public authorities.

5. Communications

If you have opted in, we may send you emails or messages about updates, events, promotions, or important information related to Painted Palms.

You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly at [your email address].

6. Cookie Policy

Our website uses cookies to enhance your experience. Cookies help us:

  • Understand how visitors use our site;

  • Improve site functionality;

  • Personalize your experience;

  • Serve relevant marketing communications (if you consent).

You can manage your cookie preferences through your browser settings. For full details, please see our Cookie Policy.

7. Your Rights

Under GDPR, you have rights over your personal information, including:

  • The right to access the information we hold about you;

  • The right to request correction of inaccurate data;

  • The right to request deletion of your data;

  • The right to object to certain uses of your data.

To exercise any of these rights, please contact us at Info@painted-palms.com.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently.
Changes and clarifications will take effect immediately upon posting on the website.
If we make significant changes to this policy, we will update this page so you are always informed about what information we collect, how we use it, and under what circumstances, if any, we share it.

Contact Us

If you have any questions about these Terms of Use or this Privacy Policy, please contact us at:

Painted Palms
Email: Info@painted-palms.com